第54章准确地表达你自己（1）
&YourselfProfessionally
？佚名Anonymous
Irritatisdestroyourprofessioy。Examplesspeechhabitsareseendrepositions（Wheredidyouhangyourcoatat？）aioh“ums”“uhs”“like”andotherspace-fillernoises。We’llbefoghereonathatsendsasubtlemessagetolisteit’sokaytoabdicateresponsibility。
Hoeechhabitkeepusfrprofessionalismwhilegustoabdicateresponsibility？Letmedemonstratebyexample。InseminarsIdudthetry，Ioftenaskaquestionofmyts：hysiifestationsdoyoupersonallyexperienyoufieioheahisquestionisphrasedinthefollo>
“Yougetatightthroat。”
“Yets>
“Yourheartstartstorace。”
Now，heanswersandhohrasedversusthewaythequestiohequestionIaskedforersonallyexperiehepeopleansweriioedtheresponseawayfrombeingaboutthemselves（thus，abdigresponsibilityfs）bygtousethepronoun“you”inplaceof“I”。ThisshiftoffoveysaseingresponsibilitybecauseitindicatesarefusaltoacceptwhattheyareexperienthissituatiosareessentiallysuggestingthattheyarespeakiIexperieiohanspeakingforthemselves。
Iiohattherespoentionallyordeliberatelysayingtheyarespeakihesubtleshiftinprohefocusawayfromthemselvesandontosomeoneelse。Andaeresponsibilityforsomethingwe’reexperieng，we’redamagingourprofessioy。Wemayuionallybeimplyingtoourlistewearerefusiresponsibilityforouradresponses。Youmeaingorabdigresponsibilityisthatsubtle？Yes，thatsubtleandthatdamagingtoourcredibility。
Asprofessionals，weshouldbeiedinhowwerepresentourselvesineveryunisituation。Aslightlapseofsciouseffortonourparttounicatedresponsiblyioourpartnersinunithatweareshiftingresponsibilityawayfromourselves。
oiionsuchas，hysiifestationsdoyoupersonallyexperienyoufieion？Theresponsewegiveveysilliresponsibilityforourbehaviorandresponses。Ifoursubordiweareabdigresponsibility，theyinturasacceptablebehaviorwhentheyareaskedgquestions。Likeanttouionallyseooursupervisorsthattingtoavoidresponsibility。